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US Business Hours IT Support — Without the US Overhead

Endpoint management, network support, and daily helpdesk for companies with 1–50 employees. We respond in 15 minutes. Flat pricing, no surprises.

9 AM – 8 PM Eastern
15-Min Response SLA
6+ Years Experience

What We Do

Three clear packages. Flat pricing. No "contact us for pricing" games.

Free Trial

$0 /7 days

Try NetrixIT risk-free for 7 days. Full access to Standard plan features — unlimited tickets, 15-minute SLA, no credit card required.

  • Unlimited support tickets
  • 15-minute response SLA
  • Remote access & screen sharing
  • Up to 10 endpoints
  • Password resets & account issues
  • VPN troubleshooting
  • Printer & email support
  • Software installation
  • No credit card required
  • Cancels automatically if not continued
Get Started

Standard

$199 /mo

Unlimited L1/L2 remote IT support for up to 10 endpoints. 15-minute response SLA during US business hours.

  • Unlimited support tickets
  • 15-minute response SLA
  • Remote access & screen sharing
  • Up to 10 endpoints
  • Password resets & account issues
  • VPN troubleshooting
  • Printer & email support
  • Software installation
  • Monthly endpoint monitoring
  • Ongoing support during business hours
Get Started

Premium

$299 /mo

Unlimited remote IT support with no endpoint limits. Priority response, network audits, and full endpoint management included.

  • Everything in Standard, plus:
  • Unlimited endpoints
  • Priority response SLA
  • Endpoint setup & configuration
  • Network documentation
  • Firewall review
  • Vulnerability assessment
  • Wi-Fi analysis
  • Remediation plan
  • Dedicated account manager
Get Started

Built for Small Business IT

You don't need a full-time IT person. You need someone who picks up the phone and fixes the problem.

US Business Hours

9 AM to 8 PM Eastern, Monday through Friday. Your people work, we work.

15-Minute SLA

Not "we'll get back to you." A real response in under 15 minutes, guaranteed.

No Hidden Fees

Flat pricing with no per-ticket charges, no surprises on your invoice, and no long-term contracts.

6+ Years Experience

Real hands-on IT support and network infrastructure. Not a call center reading scripts.

What Clients Say

"We had no IT person and were drowning in printer and VPN issues. NetrixIT resolved our first ticket in 8 minutes. We've been monthly clients ever since."

JD
Jane D. Office Manager, Summit Accounting

"The network audit found three open firewall rules the previous IT guy left behind. That report alone was worth 10x the price."

MR
Mike R. Founder, Brightline Realty

"Onboarding a new employee used to take me half a day. Now I submit a ticket and the machine is ready by the time they arrive. Huge time saver."

SL
Sarah L. Operations Lead, Keeler Dental

Start With a Free Network Audit

No contracts, no commitments. We'll scan your network, document everything, and hand you a report. If you like what you see, we can talk about monthly support.

Book Your Free Audit